Industry Firsts in Electronic Banking
Alanna's career in electronic banking is marked by a number of industry "firsts," including:
- First multi-state ATM program with Wal*Mart
- First implementation of combined first/second line and cash services with both Diebold and NCR
- First national sales agreement with NCR
- First to implement wide-scale downloading of graphic screens
- First to implement wide-scale ATM couponing for bank products/services
- First to implement ATMs using cellular communications
- First to implement ATMs automatically switching from cellular to leased line communications
- First bank-branded ATMs for Bank One
- First bank ATM surcharging in Texas
- First to develop an index measuring ATM convenience offered to customers by banks, the Kellogg QuotientSM